Legal Document

Privacy Policy

Last Updated: November 3, 2025

At HAIS (Hybrid AI Solutions), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect information that you provide directly to us, including: • Personal identification information (name, email address, phone number, company name) • Communication data when you contact us or use our services • Technical data about your device and how you use our website • Business information relevant to our services

2. How We Use Your Information

We use the information we collect to: • Provide, maintain, and improve our AI solutions and services • Communicate with you about our services, updates, and promotional materials • Respond to your inquiries and support requests • Analyze usage patterns to enhance user experience • Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances: • With your consent or at your direction • With service providers who assist in our business operations • To comply with legal obligations or respond to lawful requests • To protect the rights, property, and safety of HAIS, our users, or others • In connection with a business transaction (merger, acquisition, or sale of assets)

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include: • Encryption of data in transit and at rest • Regular security audits and assessments • Access controls and authentication mechanisms • Secure development practices However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information: • Access: Request access to your personal data • Correction: Request correction of inaccurate or incomplete data • Deletion: Request deletion of your personal data • Objection: Object to certain processing activities • Portability: Request a copy of your data in a machine-readable format • Withdraw Consent: Withdraw previously given consent To exercise these rights, please contact us at info@hais.io.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

9. Children's Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: Email: info@hais.io Phone: +34 659 38 24 76 We will respond to your inquiry within a reasonable timeframe.